Support

Need help with a NeXusTC application or have a question for our team? Email us directly and we’ll get back to you. When you write, please include the name of the app, a short description of your question, and any details that help us reproduce the issue.

Include your device model, Android version, NeXusTC version, and the steps that caused the problem. Never send a password, purchase token, or full Google Play order number.

Community & faster support

Our official app support community lives on Discord. It’s usually the quickest way to get help — open a ticket for a direct reply from the team, or browse the community help channels where other users share answers and tips.

Official app support community

Join our Discord server

• Open a support ticket — answered faster and directly by the team
• Community help channels with answers from other users

Join the Discord